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How We Keep Your Account Information Safe

Your login details, payment history and wallet activity matter to us. When you deposit via JazzCash, Easypaisa or Raast, we handle that connection with the same care we…

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CONTACT OUR TEAM

How to Request Data or Report a Concern

Email Support Contact us with questions about your stored data, requests to download your account information…
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HOW WE HANDLE DATA

Data Security and Your Privacy Rights

Encrypted Payment Storage

When you add a JazzCash, Easypaisa or Raast account, we encrypt those details before storage.

Account Access and Download

You can request a copy of all data we hold on your account—login history, payment records, bet logs, device information.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which games you open first.

Retention and Deletion

We keep account records for five years after closure for compliance. Bet history stays for seven years.

Third-Party Access

We share account data with payment processors (JazzCash, Easypaisa, Raast partners), game providers and fraud-prevention services.

Your Rights

You can request, correct or request deletion of your personal data.

Privacy and Data Access

We encrypt and store a reference token, not your full credentials. Your payment provider holds the actual account details. We never retain your PIN or security information. You can update or remove a payment method from your account wallet at any time.

Yes. Log into your account and open History or Transactions. You'll see every bet, deposit, withdrawal and result with timestamps. You can also request a full download of this data by emailing support or using the account settings link.

We keep account records for five years for regulatory compliance. Bet history stays for seven years. Personal contact details can be deleted within thirty days of request. Game providers may retain anonymised play logs longer. Contact support to start a deletion request.

Yes. Session cookies keep you logged in across pages. Analytics cookies help us see which games are popular and how players navigate. You can disable cookies in your browser, but some features may not work smoothly. You'll stay logged in if you choose to remember your device.

Only you and our support team can view your full account. We share transaction data with JazzCash, Easypaisa and Raast for payment processing. Game studios receive anonymised play data. Fraud-prevention partners see limited data to detect unusual activity. All partners use encryption.

Yes. Email us or use the data request link in your account settings. We'll compile your registration data, transaction history, device information and bet logs into a file and send it to your registered email within five business days.

Contact support with a deletion request. We'll close your account and remove personal details within thirty days where local law permits. Bet history and transaction logs may stay longer for compliance. You can request details on what remains after deletion.

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